Collection at Shopping Malls
- If you have selected "Collection at Shopping Malls" as your shipping method during payment checkout, please find below instructions on how to select your preferred pick up location.
- With the email confirmation for your order, kindly reply the email which should contain your order number or email email@example.com with your order number and indicate your preferred pick up location in the following format:
Subject: Shipping for Order #XXX
Preferred pick up location: Eg. Box Boss @ Hougang Mall (only choose from location list below)
The above pick up locations are consistently updated and can also be found here.
- Order will normally take up to 3 working days (after drop off) to be delivered to the requested location after payment has been made by the customers and accepted by LoveOkab.
- An SMS notification will be sent to you when your order is ready for collection. Customers are required to pick up their order within 5 days.
- Re-delivery fee applies if order is not collected within the stipulated time frame.
Thank you for your purchase!